Dear Sir/Madam,
I am sanjay here. regarding my credit card paymentfor my card number ending with 5176 ****3002, i got a call from one of your executive named Sheela from your ambatur branch.she called me and told me that she will send a person to pick up check from me for my above mentioned card. Then i told here that for check pick up you are charging Rs. 100/- so no need to send any body i will drop it in any icici bank ATM. Then she told me no Sir since we are calling from our ambatur branch the check will come to this branch so we will not charge any amount and you make it sure from me. then i called to the ICICI Bank customer care regarding this, they also said to me that no we will charge Rs 100/- as check pick up fee. This thing again i informed to Sheela but she did not convinced on my word and she told me that now sir believe me we will not charge any check pick up fee. So, after this assurance i gave checks to the person she send to my place for check pick up. but when i got my card statement for statement date 18/08/09 i was charged with Rs 100/- each for my check numbers 666027 and 666028.
So, if you could please look into this matter and let me know why this kind of wrong informations are given to me and then charged for the same.
A quick action towards this will be highly appreciated.
Regards
Sanjay Kumar
Mobile: 9940112514
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