Sir,
I have madea transaction of Rs.7083/- last month. and June, 6th was my due date. I deposited the payment cheque(#631180, ICICI) at your drop box located at Community centre, New Friends Colony, NewDelhi on 4th of June. But i received a few calls from ur side on the next few days asking for payment and i given the details. But even after that, yesterday, i got a message from your bank that the payment was overdue and i have to pay Rs.360/- immediately. Moreover, the money has been deducted from my account, yesterday.
I am using credit cards for a pretty long time and this is the first experience i got from a bank. This is the first time, I am using your card. So pls reply with your decision on this, so as i may decide on the future usage of the said one. Waiting for your positive response.
Kindly look into the matter, urgently and waive off the fine charges considering the fact that, i have made the payment in time and the delay was from your part only.
yours truly,
Saju Thomas
Mob:09811708680
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