Hello Sir,
I am a Lecturer in the Sankalchand Patel College of Engineering, Visnagar. I have purchased a Laptop (Model NO:415227q, Core 2 Duo Processor.) from Crome at Iscon, Ahmedabad at the time of Diwali. At that time the offer is there in Croma that if you are purchasing a Lenovo Laptop from Croma "Digital Camera & small Crockery Set" is free with the Laptop as a part of the Diwali Offer.i have paid Rs. 38999 for the Lenovo Laptop. They have sticked the Rs. 38999 price of the Lenovo laptopi have mentied in the showroom. They have packed the Laptop & two gifts in the carry bag, I have checked the bill of Rs. 38999 and come back to home. After coming to home i have seen that the MRP price of the Laptop written on the box of my Laptop is Rs. 37800. So i have called them & asked about the difference between the price i have paid (Rs. 38999) and the MRP price written on the Laptop Box (Rs. 37800). They have told me that extra Rs. is taken for the carrybag given with the Laptop. So i found satisfied. After some days i have seen on the Laptop Box, it is that "Accessories include Carrybag", means carrybag is coming within that MRP price written on the box (Rs. 37800). Again i have called them & told that carrybag is free with Laptop so why you have taken Rs.1199 more from me. At this time they have told me that that extra Rs. are of that Gift (Digital Camera). At the time of purchasing the Laptop they have told me that Digital Camera is totally free with Laptop. After purchasing Laptop they are telling that the price more they have taken is of Digital Camera. I don't want the Didital Camera. But they have told me that it is free with Laptop as a part of Diwali Offer at the time pf purchasing, So i have taken it.
So i thing Croma is making the People fool by solding their items like "Digital Camera" along with their Laptops & taking more money from customers by giving the name of "Diwali Offer".
So take appropriate actions.
Thank You Sir.
Bye.
0 comments