Dear Sir,
My laptop battery was defected from 1st June and at that time I call your technical support and talk to technical support executive regarding my problem and according to him my battery is defected and they have registered a case no 2156233 for replacing 6 cell battery but I did not get any battery which was compatible for my laptop (same as the time of laptop purchasing)
And I am continuing call almost every day for replacing the 6 cell battery for my laptop
But No one is giving me a good response
After one and half month I got a battery on 15th July whose colour was not matching with my laptop and which make my laptop looks very old
I call again on 20th July regarding this colour problem
But I did not get any satisfactory answer and every time they say battery which is made for my lapto Inspirion 1525 is OUT OF STOCK FROM LAST 3 month and they did not know when it be available in stock or not
I again call 2~3 times after 20/7 but every time I got same answer and they told me when ever battery will be in stock then they will send but they are not telling the exect date
I AM TOTALLY FEDUP WITH THIS TYPE OF BAD SERVICE
I am a coustomer please tell me what is my fault why I am not getting the same battery which I require for my laptop battery
PLEASE CONFIRM ME BY WHEN I WILL GET THE EXECT BATTERY (SAME COLOUR & WHICH IS COMPATIBLE FOR MY LAPTOP)
PLEASE HELP ME IN THIS REGARDS
MY LAPTOP TAG No – GQRM2BS
Regards,
Rajesh Kumar Sikka (09313820295)
481 / 31
Faridabad
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