Property Address: House number 362, Sector 40
Account Number : 5D12 - 0152
K.No: 2111023897
1) A payment amounting to Rs 11104.00 was made on 25/09 with reference number as G26GD120152 which is not reflecting on this account. Please find this payment out and add to our account.
2) The property was closed form last one year approximately and thus provisional billing was sent on the basis of previous consumption.
3) Now the property is open, When the meter reader visited the property the meter was found to be slightly burned and thus was taken away by him.
4) Please correct the bill according to the last reading on the burnt meter, recalculate the bill and advise of the refund amount.
5) Once the bill is recalculated on the actual consumption, we will apply for new meter to be installed at the above said property.
6) We visited the Kanhai gaon branch and was promised that this will be taken care of, however is still not done and the account is shoeing outstanding balance of more than eight thousand rupees which is incorrect.
Please recalculate the bill on the basis of actual consumption, add the payment of 11104.00 made on this account and advise of the final bill as soon as possible.
Please provide the grievance number for this complaint.
Thanks
Seemant Kalra
On behlaf of Girish Anand.
362/40 Gurgaon.
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