Dear sir:
About a fortnight ago, I bought a internal DVD-Rom for my Laptop from Digital World in Goregaon (W).
The product was supposed to write a cd also. When I checked the CD writing was not happening.
I informed the Vendor/Supplier, who informed me that since he was not in town there was no Engineer to attend and the same would be attended on 23rd May, saturday.
I took the Laptop to the Vendor for attending to the problem.
The vendor said the charges for the solution would be additional.
The Invoice mentioned that the DVD-rom had a warranty for SIX months carry in. The vendor said that I need to bring in only the DVD-Rom which was internally attached to the Laptop. I found this absurd, as this would have to be done by another vendor.
Please advice.
Thanks
Srinivasan
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