My VC no is 01501612965 and my subscription was cut on 30th november. When i contacted customer care they admitted that it was an error on their part to stop service as they had wrongly overcharged me.i had lodged a complaint no 18085947 on 1st december 8 am when the customer service promised that corrective action would be taken from 4 to 24 hrs. 58 hrs have lapsed since then and nothing has happened except for the frantic calls i make to the customer care in which they respond that they will call back in half an hour followed by resumption of the services but invain. What is the use of customer care if no action can be taken even in 24 hrs as promised? (which in itself is a long time to take).
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