Eastern Railway
NON FUNCTIONING OF A.C MACHINE IN A.C COACH, TRAIN NO. 2340 FROM DHANBAD TO HOWRAH

Dear Sir,

ON 04/06/09 I WAS TRAVELING FROM ASANSOL TO HOWRAH BY TRAIN NO. 2340 (DHANBAD - HOWRAH, COAL FIELD EXPRESS). MY TICKET PNR NO. 6228337442, A.C CHAIR COACH NO. C1 AND SEAT NO. 20. THE FUNCTIONING OF A.C MACHINE IN COACH NO; 1 WAS VERY POOR DUE TO MAL FUNCTIONING OF THE MACHINES. I AM A SENIOR CITIZEN AND FIND VERY DIFFICULT IN A SUFFOCATING ENVIRONMENT INSIDE THE COACH. I MADE COMPLAIN TO THE TICKET COLLECTOR AND MY COMPLAIN SERIAL NO.585760. SINCE A.C WAS NOT FUNCTIONING IN A.C COACH. THE CHARGES FOR A.C CHAIR TICKET i.e Rs.213/= SHOULD BE REFUNDED TO ME AFTER NECESSARY DEDUCTION FOR NON A.C COACH.

YOUR EARLY ACTION IS REQUESTED.

REGARDS,

A.K.SINHA

14C/7, ANUPAMA HOUSING COMPLEX,

V. I P ROAD,

NEAR HALDIRAM BUILDING,

P.O: AIRPORT

DIST : 24 PARGANAS (NORTH),

PIN: 700052

MOBILE NO. 9434253356

LAND NO. 033 25006923