Hi,
This is in regards to the K.No.35200036618 under the name of Mrs. Vidyawati. A few days ago, we had some issues regarding the old meter that was not taken off by NDPL officers after being checked as the new meter was set up after a complaint was registered by me. Due to which we had to suffer a lot unnecessarily. Thinking not to involve in such legal issues due to lack of time, we paid the said amount of Rs. 7000/- by the High Court. We were advised that the old meter would be taken off in 3-4 days. We paid the amount on Mar. 20.
After 8-9 days, someone came from Vivekanand Puri office and advised that we had to visit the Shakti Nagar office and request for taking off the old meter. Due to lack of time, I could not go earlier but today I went there and came to know I am supposed to visit Rohini office now.
My question is, why you have made such a very bad system wherein no one knows anything and the normal consumers are just getting bothered unnecessarily. When everything has been done from my side, why the old meter is not being taken off? Why is a consumer being bothered for without any reason? I can't expect this from NDPL as this is not in the hands of Government anymore now.
In the end, I request you to take a step ahead now and take that meter off.
Thanks,
Saurabh Bansal
Managing Director,
Gold Leaf Consultants.
Con: 09999677758, 011-47567747
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