I purchased a Forbes Aquaflo Designa from M/s Thanuja Enterprise,
Secunderabad, on 18/08. Which is now under service contract
with Eureka Forbes from 29/12 to 28/12 vide Contract
Receipt No: AG 96B 14754570.
It's about three months, since I'm complaining about the Non-functioning
of my water filter to the local Forbes office near Barkatpura and to
the others they referred me to do so... All my efforts to get my water
filter repaired are in vain as no one responds properly. I HAVE BEEN RUNNING FROM PILLAR TO POST to have my water filter repaired.
THERE IS NO RESPONSIBLE PERSON TO ATTEND TO CUSTOMER
COMPLAINTS!
One service person appeared at my residence about a fortnight ago, after
repeated entreaties, he inspected the water filter and found some parts
need to be replaced. He promised to return with the replacement parts
the next day and has vanished ever since. There after we have no news
about what happened to the promised service.
Now, I regret my decision to have purchased a EUREKA FORBES
product.
K.Nagaraju Res. Ph.91-40-32907625.
0 comments