Respected Sir,
I have a complaint against your employees and franchise. About 7 days back I called Eureka Forbes NIRALA NAGAR branch and asked them that could I be able to get the dust bag (Euro clean Ace Model) from that branch? They gave me the contact no. of nearest franchise (Chowk Area), so I called at that contact number, Mr. Rajeev Tandon answered the call and he told me that he would come to my door-step in 2-3 days with the dust bag (Permanent white bag). After 2-3 days I called Mr. Rajeev again and asked when he would come? He again repeated the same line. I asked him that what place where I can get the bag, he told me that you would be able to get it from Dalibagh office near Ganna Sansthan. Today I went to Dalibagh office and asked them for the dust bag they said they don’t have that bag.
All I want to say that people and franchise here in Lucknow are use to of undutifulness. They are incapable of telling the address of the offices (other branches of Eureka Forbes). He misguided me 2-3 times, He told the address like this “Infront of the office there is a tall building somewhere near Ganna Sansthan, Dalibagh" Honestly please tell that if you were me would you be able to get that office at Dalibagh?
Contact No of those people whom I talked with..
Mr. Rajeev Tandon (Chowk Franchise) : 0522 2257248
Eureka Forbes (Nirala Nagar Branch) : 0522 2788849
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