I had purshased Aquaguard Nova (INOVACS) July 07. The representative upon frequent visits and call forced me to decide for a water purifier which I did and installed it. He just gave me a reciept of the advance money which I paid for booking. The product got delivered and installed at my residence and is working fine, but since that day no one has visited for service and neither the bill has been given to me. I have made hundreds of calls for the product service but no response from the company. They are not interested I think once the product gets sold.
Each time I make a call they give the assurance of sending a person for service the next day but till today the day has not come.
This is the worst customer service I have seen and it would had been better if other brand purifier was purchased. I will definitely advise my friends not to go for Eureka Forbes products.
0 comments