E zone
Non delivery of 2 LG 19 inch LCD screens

Hi Ibrahim,

This has reference to the Non delivery of 2 nos. LG 19 inch LCD screens from last one and half months. I have been continuously following up for last so many weeks and I have been promised every week that the same would be delivered soon.

I am now totally disgusted at the type of service being provided to a customer who has made purchases of over Rs. 2 Lacs

I need a concrete commitment in writing as to when this will be delivered as I have lost faith on such a reputed brand E zone.

I was further shocked to note that the same 19 inch LG LCD were being offered as a part of fresh scheme from the LG under some exchange offer and were also available at some of the E zone stores. This is really very bad treatment for customers.

If you still do not have the same 19 inch screens, I was ready at the time of purchase to buy a bigger LCD by paying differential amount of some other brands also. Pl. recheck if I can do the same at least now.

Hope you will escalate the matter and deliver the 2 LCDs at the earliest.

The bill reference numbers are :

T 41 / MB 1583 dated 18/10/09 Rs.103400

T 41 / MB 3811 dated 19/10/09 Rs. 106690

Regards,

Chetan J.