Dear Sir,
I had booked 1 tickets from Delhi to Shimla for 19th July by the
flight DN 549 of air deccan by Call Centre and payments were made by
credit card. Tickets were by the name of myself Sanjiv Verma. Original
flight timings were in morning 10:30 am which were re-scheduled to
12:30 am and than cancelled due to bad weather condition.which led to
a lot of inconvenience.
in fact, I had to cancel my entire trip as I travelled from Indore.
Now I got the tickets cancelled on the call centre of deccan and I was
told that a cancellation mail would be sent to me and I would get
entire amount refunded and it would be credited back to the cedit card
used by me. The amount has not been recieved yet, and they do not
entertain my query very properly on the call centre. Every time they
are responding that they will credit the same within 5 day or giving
excuse for problem in server.
kindly suggest some method to get back this huge amount. As I am
extending my credit period of HSBC credit card bill.
If you are not able to resolve the issue within 5 Day than I will file
a complaints in consumer court and Pahredaar.
My reference Number is 193533
Ticket Number:8127597
Regards,
Sanjiv Verma
9826906925
07314090291
0 comments