Inconsumercomplaints.com » Miscellaneous » Review / complaint: Fly mobile - Lazy coustemer care & unexperienced service cente | News #225512

Fly mobile
Lazy coustemer care & unexperienced service cente

Hello

To be direct on point its being 4 month now that my handset is under repair in service center latest ticket number is: hyd-fl-013972, and after repair every time problem is not fixed one time service center has changed the crystal clear handset body to rough used one, now i am in touch with pooja gupta don't know about her supervisor, as i am asking for replacement of handset she agreed for replacement of it with same model of worth of my purchase and said will get back to me in 20 minutes 15 days back till now no reply senior authority has responded in manner and i was intimating them that on 10 jan warrenty will be expired now my handset is in service center and pooja gupta want me to collect the handset, as warranty period is expired if i face problem again in handset then i cant give it back to service center, nither one is ready to do replacement or fix the phone problem is there any senior authority who can take the ownership of case and revert me, is all are buys in holiday or other work, i will appeal media and take consumer court help.


Company: Fly mobile

Country: India

Category: Miscellaneous

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