I have the same response from Home Town - Pune. I was purchasing the product through ICICI Credit card on EMI installment and sale representative told me that future group have finance scheme at 3% only instead of you taking at 7 % from bank.
We agree to buy the product on finance from Future group on finance and then the sale representative (Non Finance person) start asking too many personal question (salary, bank account, owned car, owned house etc) and took the conversation into a negative direction. After repeatedly asking to get in touch with the finance representative, he explain me that he has the exposure of finance and worked in this field with Future Group - Home town which wasn't the case!
I felt offened with such a poor customer attendence from Home Town and decided not to purchase any futher products from Home Town - pune.
Also, I have launch a complain to Mr. Atul Angle - Head Home town, told him to take necessary action on the same.
Rahul Pariha
0 comments