On 14th of July, i traveled from Bangalore to Delhi via Go Air flight in night. Due to improper handling by Go Air, their negligence bad treatment, my costly luggage suitcase was broken at all. Now if we see the condition, it cannot be repaired or further used. The cost of the suitcase was Rs 5000.00 Inr. I made a complaint to the Go Air authorities, and receive a call from them saying that they cannot pay me for the loss, but they can give me voucher for further travels in future. i Denied saying that, why should i again travel with such an irresponsible flight service provider, for further losses in future. Afterward, i didn't received and communication from their side, assuming that they are neglecting my loss or they don't care as they are big company and i am an Individual. Please help me out on the this topic.
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