I have purchased godrej refrigerator on 19.02.2008. Initially, there was a break in the vegetable basket. It took one week for replacement. Thenafter, there was a problem in the toughened glass, so we were unable to put anything on the glass. It took more than 7 to 8 months for replacement. Now this time, only one and half has passed and there is no cooling in the refrigerator. I have lodged a complaint and I got the no. 812733. I also came to know that the visiting charges is Rs. 350/- which is very high in this short span of purchasing period. In my opinion, an item like refrigerator should not have a problem for around 10-15 years. But if I get this type of response and service from this company, then what would you expect about the goodwill of the company. Really, the products of this company has become a nuisance for me. If this time you seriously view my problem, I would really feel good. Plz consider for the CUSTOMERS because this company is running only because of the customers. If you don't treat them well, then forget about the future of the company. Please do needful.
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