Sir,
I own a Godrej ultra refrigerator. I filed a complaint on 17/05/09 in your call center regarding non working of my refrigerator, your executives told us that, complain would be sorted by monday itself, i.e. 18/05/09 . Your engineer came on monday, he checked the refrigerator & said compressor isnt working & it needs to be replaced. He said he will send someone next day with compressor, that falls on 19/05/09 . But no one came till now & today is 20/05/09 . I have called on your customer care about 8-10 times in last 2 days but no action has been taken till now by your working staff. I had an interaction with Mr. Rahul on your call center number, he said that he has forwarded the complaint but till now nothing has happened. This act of your honourable staff shows how much professionals are they. Please sort out this matter as soon as possible. I am really fed up of your unprofessionalism & services rendered by you.
0 comments