We had booked online tickets with Haryana Roadways.
I have booked following 2 tickets online. I wanted to book it for8th Nov 00:30am but it got booked for 7th Nov 00:30am.
Reference Number: A0000588
Date of journey: 07 November Time of journey: 0.30 hrs.
Boarding Place: ISBT Sector 17 Chandigarh Plateform No.: 11
Seat Numbers: 29 and 30
I went online to cancel this ticket but the website is not working properly. There is a big bug in the website. As soon as I enter the details and click Continue, It keeps navigating to same page.
I also enquired at the phone mentioned on website but they said it has to be cancelled online only.
I cancelled it the same day but till date i have not received any refund.
I have called and done follow up to get my money back they keep on saying we will refund after deducting 10% amount but nothing has happened.
I have all the mails and follow ups with me.
Please help me out.
Ashish Gupta
[email protected]
9222216764
0 comments