May 2
To,
Customer care
HDFC Bank
Re: - A/C Opening (NFC Branch New Delhi)
This is regarding to complaining to you that on 12/03 I filled a form to transfer my A/C which I have in Jammu, after 15th days I get back it without any result, The name of approval officer was not there it was the mistake of bank they rectify & promise me that you will get change your address within 5-8 days. In the next 15 days I don’t get any result, in between I went to the branch 2-3 times, On third visit branch told me that it is not possible to transfer the A/C, So It is better to you to open a new A/C & close existing A/C & will get your welcome kit in 5-8 days, Now one month has been finished I don’t get welcome kit.
Today, I got a call from courier company they asked my address for the confirmation. MY address is “J 17/35 St. No. 8 Chohaan banger Shadhra New Delhi 110053” according my supporting document which I enclose with the form. But on welcome kit it is “A 15/35 St. No. 8 Chohaan banger Shadhra New Delhi 110053”. So the delivery guy is saying that it is not possible to deliver. Today, Again I visit to the home branch & get customer ID (25016249) & A/C No. (00891000153952).
Now it is approx two month going to complete neither I got opened my new A/C nor address has been change. From the last two month I am not able operate any transaction & having no cash for the daily routine also what should I do, ……………………
Give me the reason why should I use your ESTEEMED HDFC BANK.
If the branch having too much load of work the branch should not open the A/C or promise to the customer.
Hopes will get some positive result AS EARLIEST
Regards
SYED FAISAL MANSOOR
09312109346
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