1. It is indeed very unfortunate that I have to begin my letter by stating that the last few days of my experience with HDFC Bank has been utterly disappointing despite your bank holding a high status among our armed forces fraternity. I would like to bring out certain facts for your kind attention so that interest of a customer like me remains in good stead and your banks reputation remains intact.
2. On 07 Oct I had made a DD of Rs 3, 40, 700/- (Rupees Three Lacs Fourty Thousand Seven Hundred Only) from Sec-18 Noida Branch of ICICI Bank.
3. The DD was deposited by me personally in the account of one builder) at HDFC Bank in Noida Sec-18 on 07 Oct.
4. For some apparent reason unknown to me, the DD was deposited in the said account and thereafter withdrawn without credit. The bank statement mentions the same. So far after almost a month, the money has not been credited to the said account for reasons best known to HDFC bank. My effort to find out the reason for this delay has gone in vain as I have been getting conflicting information from the HDFC bank.
5. This DD was a part of the payment I was supposed to make to the builder to confirm my allotment of a dwelling unit. The lapse on the part of HDFC has not only hurt me financially but also caused me undue harassment for no fault of mine. I am within my rights to know what happened to the DD made out of my money and deposited personally by me as I am very much the affected party.
6. I sincerely hope that you would look into this matter at the earliest and give a favourable disposal to my concern. In case, if my concern is not addressed I will find myself in a difficult position of filing an FIR against HDFC as well as approach the Consumer court.
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