Inconsumercomplaints.com » Miscellaneous » Review / complaint: HDFC Credit Card - REWARD POINTS ENCASHMENT PENDING | News #255381

HDFC Credit Card
REWARD POINTS ENCASHMENT PENDING

MY CREDIT CARD NO 4346 7850 0029 7185

I REQUESTED FOR CANCELLATION OF THIS CARD IN SEPT 08, WITH A RIDER THAT SELF LEAVING COUNTRY FOR THREE MONTHS, HENCE SHOULD BE GIVEN 4 MONTHS TIME TO REDEEM MY REWARD POINTS, THOUGH MAIL WAS ACKNOWLEDGED NO REFERENCE WAS MADE IF PERTAINING MY REQUEST.

QUOTE

I requested for cancellation of my above mentioned card 4346 7850 0029 7185 in Sept

as contrary to industry practices a lien was marked so as to keep this card, whereas I am using other bank credit card without any lien.

Anyways I had accumulated some reward points on said card and your representative had assured I can avail this offer even after cancellation of card.

I am leaving India for my offshore job at sea AND WOULD BE RETURNING AFTER 3 months,

I humbly request you to give me four months time from now so to claim my reward by encashing my points after returning home.

RM Devika RIC:

Hope a mild request while parting ways with once reputed and efficient bank will be favourably considered.

UNQUOTE

HENCE I SENT A REMINDER IN JAN 09, THE MAIL REMAIN UNANSWERED.

WEBSITE AS OF DATE IS NOT OPENING, TELECALLERS SAY THEY ARE NOT IN POSITION TO TAKE A DECISION.


Company: HDFC Credit Card

Country: India

Category: Miscellaneous

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