I wish to complain about HDFC Insurance Ltd with whom I have 3 policies. I wished to to cancel one policy with in the free look period. I was told by the asst. branch manager to sent the relevent policy and cancellation letter to the corporate office at mumbai rahter then submitting the documents at the local office. How ever even after 2 months the policy has not been cancelled, infact intially HDFC said that they had not recieved the documents, later when i showed them the proof of delievery (i sent the policy viz reg. post) they admitted to recieving the policy but not the cancellation letter, They now are saying that they will not cancel my policy.
0 comments