I own akrizma (oct) model, i need to complain about a service station in savitri nagatr new delhi. I had gone to give the bike for servicing as there was a little noise from the engine, which could have been fixed easily. Being a genuine customer i had taken the bike to the showroom for service and adjustment of the noise. Yhe mechanics just checked the bike and said that there would be an expense of like around 7500 rs, but till the time i was deciding about the service and repair the mechanic walked up to me and said that if i will give him 5000 rs he would fix the problem as it was juat a little problem of the timing chain adjustment, i just gave the bike for servicing and refused to give the money to the mechanic the very next day when i came to pick the bike there was immense noise from the engine and as i got it checked in the other showroom. They told me that there is a second hand adjuster and the roker are all broken and they told me that it would cost me a lot of money and they refused to say it in front of the manger of the service station in savitri nagar . now u temme is that right when the menders are destroying the product . how do we trust hero hionda iam a die hard fan of karizma i have been buying and selling karizma since the time it was launched in 2003 but whenever i think of buying a new karizma this incident forces me to take a step back because all the mechanics are trying to make a lot of money and i personally think it is better to go to local mechanics and this incident has costed me a lot of money please look into this matter and revert backi if possible coz i feel helpless after spending a lot of money and stil the noise remains
thanks
shagun dev jha
account manager
The Times Of India
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