Dear Sir/Madam,
I have purchase the high flow wall mount fan wide sr. no. IAM003568 from Parag Appliances, Dombivli (E), Dist: Thane. as on 7-03. while purchase the fan it was packed and unassembelled.
on same date I called our electrician and install it properly, as on 18-04 it was having some unusual noise and after one day it has stopped the working.
I contacted the to Parag Appl. as on 26-04 and on 29-04 your machanic had visited our residence and examine the fan and he told me that motor is dead we have replace the motor. I said in very short term this fan is stopped I want new one he said ok you talk to the service centre which in thane and tell them, I had contacted many times but no budy has pick that phone at last I had contacted to Parag Appl. they told me to bring the fan and they are going to replace it.
I took the fan to them as on 8-5 they are in process to hand over me the new fan but one sales man of that shop has interrupted in between and very rudely he spoke to me that we will not replace the fan we will only replace the motor.
i dont understand how to react on it I have just left the fan there and come out of the shop.
kindly replace the faulty fan immidiatly.
Thanking you
yours sicerely
Nitin Mokal
Cell no. 9869331694
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