Hindustan unilever pure it
Changing germkill battery kit

I am arunangshu sen majumder, customer ID/Nane 1926316899/ A Sen Majumder.

i ve purchased pure it M05 IWPS maroon from lake town SWZ, kolkata on 13.08.2008.

on 28.03.2009 i ve booked one germkill battery kit through helpline no. 9230500500.they assured me that within 3 days company ll deliver the battery to my following address.booking no. S09kol1527008941 dated 28.03.2009.

again on 03.04.2009 i booked a complain stating that i ve not received the kit (c091016345 dt 03.04.09). i ve told that within 2 days it ll be delivered.

again on 05.04.09 i lodged another complain & ve told that within another 2 days it ll be delivered.

again on 08.04.2009 the same drama.hindustan unilever company hasnt contact me.

ON 7TH APRIL, 09 I VE SENT AN E MAIL REGARDING THIS MATTER BUT DONT GET ANY REPLY OR RESPONSES FROM COMPANY SIDE.

i thought that hindustan unilever ltd. is a reputed MNC.is it so?