I am Rashmi. We brought this product when it was launched initially. Customer care of this product is really hopeless. They always say that the complaint has been escalated and it willl be resolved in 2 working days. But the 2 days never comes!
I have lodged the complaint regarding faulty (water was leaking from the dome) battery kit on 1st of this month which is still not replaced (which was supposed to be replaced in 3 working days). I had been constantly in touch with the customer care regarding this. I get nothing other than the false promises made by the executives. This is really pathetic.
Now we feel that we made a wrong choice by opting this product.
Hope concerned people will look into this issue and resolve it soon.
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