I bought a Hindware italian collection commode from Calicut 18 months ago. This was used in the bathroom in my calicut house and i work in Bangalore.
Please note that i use this bathroom only when i go to calicut once in 3 months. which means i hardly used the commode.
I went to calicut on Feb 16th and while i was in the bathroom - placed one feet on the seat cover to lather the same and the next thing i know is that its broken.
I registered a complaint with hindware and they are saying its not covered under warranty and i have to pay 2800 rupees for a seat cover!!!
I tried explaining to them that this is a manufacturing defect and that's the reason it broke so easily. I tried contacting their regional office also but no use.
please help..im more than ready to provide you any info regarding this issue, i need justice!
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