I registered a call on 10.03.2008 to HLL Pureit Call Centre 9840950950 for replacement of Battery Kit. Till 20.03.2008 I have not received the Battery Kit. I called up again to the Call Centre and asked for the reason. They gave a reply which is shocking, they have not registered a complaint which i have given on 10.03.2008 and they told that it would be delievered in another three days. The Call Centre Executive added that i can escalate this issue to any of the higher officers. They are refusing that they have not received a call on 10.03.2008.
Worst Service of the HLL Pureit Water Filter after Sales.
While selling the product, they run behind the customer, later for service, customer has to run/spend/waste time for complaints as they wont give a proper service.
0 comments