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Braodband not working

Ph No.: 22541570

58 Aram Park, Near Ram Nagar, Krishan Nagar, Delhi-110051

Dear Sir,

My broadband connection is not working due to disturbance on the line. I made complaint for disturbance several times.but no result,

moreover there has alsobeen the issue of speed. i hardly get speed of 30 kbps, when i m entitled to get atleast 256 kbps as i m using 256 combo unlimited plan

Please tell me why should i pay for the service which i m not getting properly, thus the charges of my broadband plan shud be refunded for this month. Sir i am fed up of MTNL service, please solve my issue or else i have no other option left, to shift to other companies

Thanks