Inconsumercomplaints.com » Miscellaneous » Review / complaint: Homeshop18 - Refund of Gift Voucher not made | News #266189

Homeshop18
Refund of Gift Voucher not made

Hello Sir,

I had ordered two books from HomeShop18 (HTML: PROGRAMMER`S REFERENCE and Flash MX 2004 (WITH CD)) on Jan 30 and they charged a total of Rs. 537.00 after discounts.

I paid Rs. 37.00 through my credit card and Rs. 500.00 through a Gift Voucher (GC759C5VNE3TP478J). After a week, thay called me saying that they have exhaused all stock for the books and they are not aware when they will receive new stock. They then gave me the option of cancelling the order with a full refund.

They refunded the Rs. 37.00 that I made by credit card, and they said that they would issue a new gift voucher worth Rs. 500.00. But that never happened.

I called them up lots of times asking for the Gift Voucher, and initially they denied everything about the Gift Voucher. When I mailed them the proof that a Gift Voucher had been used to make the payment, they came back saying that all Gift Vouchers have been exhausted, and they have given new Gift Vouchers for reprinting. However, even after 1 1/2 months, I have not received any Gift Voucher.

There is another catch here - those two books that I had ordered: those books are still listed on their site for sale.


Company: Homeshop18

Country: India

Category: Miscellaneous

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