Hi I had purchased this queen size bed worth RS 18, 500 about 1 month back.2 days after its purchase I had noticed a crack present in one of the planks on the beds base. I asked for a replacement. They got the plank removed and replaced it after complaining consistently for 3 days. Now again there is another problem with the bed.another of its MDF planks does not fit well and its breaking. It difficult even to use it anymore. With such quality of the product how can one even rely to purchase any other product from the same dealers.
Its really difficult to complain. They send some person to investigate the issue after a long time and after that handling the issue takes even longer times. There's no satisfaction on our part as even such new purcahses are creating such problems. Still we are waiting to get this bed replaced but that too they are not agreeing upon. It is really difficult to even use such an item whose quality is that bad and is not at all durable.
I hope some action is taken for this issue as soon as possible as we have suffered a lot after this purchase.
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