My dear friends
From whatever we read in the media... the gradual shutting down of the retail sector isn't owing to western economic recession but rather a spiralling effect of closer to home shoddy missions, visions and service ethics adopted by many indian chains such as HOMETOWN - a Kishore Biyani enterprize.
They want to rake in their dollars on false comittments and poor service delivery; a falty business model on the drawing board itself that has obviously forced thier business to crash in less than 2 years of operations.
I purchased a piece of furniture from HOMETOWN - Ahmedabad based on promises on specific delivery dates having made full upfront payments but I am now forced to spend days in a frustrated waiting game trying to call them up and ending up insulted and injured on telecalls too.
I AM NOW DISSAPOINTED ENUF TO ADVICE PEOPLE TO STAY AWAY FROM SUCH UNETICAL RETAIL CHAINS WHOSE BUSINESS CRASH SEEMS WAS SCRIPTED IN THEIR BUSINESS PLAN ITSELF BY THE BEST KNOWN MANAGEMENT GURUS OF THE COUNTRY... UNLESS THE PLAN ENVISAGED A "FLY BY NIGHT" EXECUTIVE SUMMARY... IN BOLD.
STAY AWAY FROM ALL RETAILS CHAINS OF HOMETOWN.
Piyush Agarwal
Ahmedabad, Gujarat
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