Hi
this is to bring to notice the false committments made by peope at hometown, Pune branch. At the time of making the deal for our 2 modular kitachens (costin 4 lacs in total) and 2 modular wardrope (cosing 2 lacs in total) Mr. Sarfaraz mob no 9373491624, MS pranita (020- 66405856) and Mr. Anil Pande mob no 9323611637 were so nice with us. As soon as the order was booked, we got no response from them. We had given the kitchen order on 3rd Aug and wardrope order on 23 Aug. When we contacted them for delivery after the time gap mentioned in their agreement, they said they would get back to us. We were then directed to Mr Ashish mob no 9326095495 who they said was the product incharge. We got our delivery finally for the kitchens in which skirting was short, fillers were short and boxes were broken. When we contacted Mr sarfaraz, Mr pandey, Ms Pranita and Mr Ashish they were totally not aware of the above mentioned fact. Mr Anil Pandey was always having the attitude of callin back which he never did. Even on our repeated calls to him, he finally stared ignoring the calls. Finally we got half of the above menitoned shotage material after nearly 1 month and repeated follow ups. Mr Sarfaraz stared abusing us over the phone with no dignity towards the customer when we told him about our complaint. This was the worst sales team we had ever come across dudring our lifetime. Today it is nov 27 and my kitchen and wardropes are still incomeplete. This makes a total of 4 months for hometown staff after giving full payment to them initially for just getting the shortage material to us. We would be going to consumer court for lingering on the completion for such a long time and unnecessarily blocking our money.
We here demand the completion of the kitchen and wardropes at the earliest with full refund of the money that we have lost for 4 months blockage. We are still not receiving any calls from sarfaraz, pranita, anil pande and Ashish. Rather we are following up rigourously with them and still they dont have nay clue when the matiral is coming. this is really the worst experience we have had in any kind of sales and future group here should compensate us for the terrible torture that we are undergoing from the above mentioned 4 people of hometown, pune.
rgds
Sujit Kumar Behera
9764050100
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