Date: 05/05/08
To,
The Managing Director.
HONDA SIEC Cars India Ltd.
Plot No. A-1, Sector 40-41,
Surajpur – Kansa Road,
Greater Noida Industrial Development Area,
Dist. Gautam Budh Nagar,
Uttar Pradesh.
Sub: Deformation of Rear Wind Shield Gasket.
Chasis No. – MAKGD –852 A 8 N 410020
Eng No. – L15 A 30139452
Reg No. – MH 02 JP 5325
Dear Sir,
With reference to the above subject, I am sorry to state that a company like Honda is patronizing sub standard supplies.
I would like to emphasize the said cars rear windshield gasket has deformed from top corners resulting in the glass edge getting exposed, which is very dangerous.
I have taken delivery of the said car from M/s Linkway Honda –Malad Mumbai on 31/3/08 and the first service has been done on 30/4/08 by Linkway –Goregaon (East), even then this problem was not noticed by Linkway, this came to my notice by chance. In case of any total failure of gasket, the rear glass could have collapsed causing damages physically and financially, whom should we hold responsibility.
Further, I had taken my vehicle to M/s Link way Honda Chandivali, they have photographed the same for further action at your end, which could happen not before and weeks time. They have suggested you can drive the car till then, I would like to know from your esteemed organization, who will be responsible and will I get free replacement of the rear windshield glass and gasket in case of any failure.
In view of the above problem, I request you to replace the rear windshield gasket at the earliest and if any breakage / damage occurring the glass, I hold Honda Sail fully responsible and the same will have to be replaced at your cost & risk.
Hoping for an prompt action from your side.
Regards,
R.Subramanian.
CC: Honda Motors-Japan
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