To, Date 18.06.2008
The Scheme Coordinator,
C/O Innovative Incentives,
SCO 171-172, 2nd floor,
Sector 8-C, Madhya Marg,
CHANDIGARH-U.T
PIN 160018
Sub: Claim of incentives as Hamper B against newly purchased HP Pavilion desktop (Incomplete items.)
Ref: Redemption Code No. 7JKLUFTFXC
In reference to above reference code, your company had to provide the below mentioned Gift hamper (B) i.e.:
(1) Speakers Creative 2.1 SBB A300
(2) Reebok Sunglasses
(3) Reebok Bag
(4) Britannica 5 CD Entertainment Pack
(5) IFB Microwave Oven 17PM1S
However, your company has delivered only one IFB Microwave Oven
17PMIS through the Overnite Courier vide dispatch Memo No. 45386688, which was received by me on 17.06.08. After opening the Cartoon of the Microwave, the following technical and other documentation discrepancies have been found:
(a) The Microwave Oven does not contain the Guarantee Card
(b) The Microwave Oven does not contain the Operating Manuals.
(c) No other accessories have been received along with the Microwave
(d) The Microwave Oven delivered to me is a defective piece in regard that the Front Panel/Operating Panel is literally hanging, which is to be got repaired from the market.
(e) Without Guarantee Card, who will bear the expenditure of repairing of newly supplied Microwave Oven? Will the Company pay?
(f) This Microwave Oven should be replaced on your own expenses.
Further, your company has not supplied the remaining items of the
Gift hamper B (SR. No. 01 to 04) which is also a case of cheating. Your company has not mentioned anything about the remaining items. The remaining items may be sent immediately without any further delay. Kindly ensure that all the items are in good condition and these are not loose, broken, etc. before the hamper is dispatched.
You are therefore, requested to dispatch the remaining gift items from Sr. No. 1 to 4 and the guarantee card, operating manual and other accessories otherwise necessary legal action will be taken against your company.
Yours faithfully,
Ashok Kumar Yadav,
House No. 8/D,
West Railway Colony,
Jammu Tawi
Contact No.09419286257
01912470400
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