HP PAVILION NB DV5-1106AX
Not receiving the free gift

I have purchased a hp laptop on 28h of december.

but I still not get the free gift of home theater. While I have already sent my all the documents which u want. What's the reason of it. Pls send the gift as soon as possible.

My redemption code is EEDLK036N6

my S/n is CNF8441VMZ

my P/n is FZ726PA

cheque no. is 023429 110018023 (Dena Bank)