To,
Concerned Officer,
Indian consumer complain Forum,
I have purchased a H.P laptop model DV6846TX on 31.12.08. With the purchase a free gift of PHILIPS HOME THETRE was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that the PHILIPS HOME THETRE will be supplied on sending some documents and a demend draft or at par cheque of Rs. 1499/-. I had sent all the required documents and the at par cheque of Rs. 1499 in the first week of january which was duly received by them on 15th of january. A redemption D23TVR9GW7 code was also given to me on the same mail to claim the gift.they would take 6 weeks to process any request, but still i haven't recieved my philips home thetere till date i, e, on 1st of april or any acknowledgment message from their side and it has been almost 15 weeks since i have, i had send all the mentioned document and and at par cheque of rs 1499 to them, and i have tried HP redemtion cell phone no. (011-41306700) several times over phone on enquiry over telephone severel times they say you will receive the gift in 15 days but the 15 never comes back after that 15 days i again call back they says that more 15 days, it seems they are joking with me, more ever when I call they says that they will call back within 2 working days but they didn’t call back and moreover I had send many mails but there is no reply of mail, All these information has been verbal only. They will not intimate this change in status in writting. It seems that HP compaq people are doing only fraud not intending to give the free gift. If they cannot provide the free gift they should shamelessly accept this. They are only cheating the customers. Kindly take up the matter with the concerned company.
So, sir kindly look in this matter, I am afraid of being cheated by such a big company
Thanking You
Sd/-
Deepak Kumar Agarwalla
Central Chowkidinghee,
Radali Path, Dibrugarh,
Assam 786001
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