Inconsumercomplaints.com » Miscellaneous » Review / complaint: HP pavillion laptop - Mother board problem | News #278287

HP pavillion laptop
Mother board problem

Dear sir/madam,

I am tired of sending e-mails and calling hp centers so at last I have to take my problem here and I believe that it will be solved. The problem starts from the day I purchased, after ten months my laptop mother board got damaged that time it was in the warranty period so they repaired it. After two months it again got damaged and they told me it will be charged. But their system is if anybody is repairing the mother board it will have the warranty of 90 days, so at last they repaired it again. You will be shocked that the mother board got damaged again inside 90 days, they were not accepting my laptop as they told it will be chargeable, After that my hard drive got damaged two to three times, At last I was harrased so i took a post warranty then also it got damaged two to three times, meanwhile I wrote letters to hp about this problem but no valuable steps taken, I asked for the replacement so their answer is it is impossible, I just told that their is some manufacturing defect thats why so frequently it is getting damaged.

I dont have any calculation how much money, time I have lost, and please sir/madam I want my compensation, I hope you will look to the matter and help me.(The complain no. is CCHSAP200052

CCHSAP214942

CCHSAP233180) these are the three times i complain on hp website.By this you can have all the information.

Yours truly

Ankit Mehta


Company: HP pavillion laptop

Country: India

Category: Miscellaneous

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