HSBC CREDIT CARD/447692999436 3056
ANNUAL FEE WHICH CARD NOT IN USE

SUB: CANCELLATION OF C/CARD NO.44769299 9436 3056

Sir,

This is to inform you that I am in receipt of your invoice for the period from 17th Aug 09 to 16th Sept 09 for Rs.1158.15 against Add on card & Primary Card Membership Fee and taxes.

Please note that I am using several cards which is life time free. My total outstanding of yours was paid off in the month of July, 09 and there was a zero balance in my account since last 2 months.

This was also conveyed to Ms. Vaishali & Nikhita with your call centre today and first time in my life I experienced a rude talking person from one of your cancellation department (Mr Sayed). I am so sorry to inform you that I am talking to most of the call centres regarding my credit cards, this was my first experience that such a person talk to the customer very rudly and using threatening language when I refused to continue using your card.

I am getting scared to use your card now. You are requested to kindly deactivate my above cards including add on card, since I am not at all interested to use HSBC card anymore.

Hope you will do the needful and reverse all the debit entry in my above card.

Thanks & Regards

K P Chandra

Lipidata Systems Ltd

1 Mittal Chambers

Nariman Point

Mumbai 400021

Tel : 22882960