I have a HSBC Master Card xxxxxxxx5684
Have made excess payment once and since 3 months HSBC is not allowing any witdrawals and have blocked the card. Numerous mails like below has no afffect and even visiting their HO at Blore and giving a written complaint has no effect still..
This is a serious blunder keeping customer's money and not allowing it to spend/return. Even when we ask them to cancel the card they are turning deaf ear. Anyone calling the customer care no will ave to old phone for over 1 hour!!
How can i take action against this bank and make them pay?
Pls advise
Thanks
Anil Kulkarni
&--Original Message&--
From: HSBC INDIA NET [mailto: [email protected]]
Sent: Friday, October 24 6:33 PM
To: Anil Kulkarni
Subject: RE: URGENT QUERY (KMM1764325I123L0KM)
Dear Mr Kulkarni
We refer to your message of 18 October received through [email protected] regarding concerns on your HSBC Credit Card account.
With reference to the Complaint#2810136504, we wish to inform you that the pertinent department has initiated investigation on the issue and we confirm that the issue will be resolved shortly.
We request you to revert to us after 3-4 working days to enable us to update you on the status of the same.
We solicit your co operation.
For an online demo on Internet Banking and more information on our wide range of products and services please visit our web-site www.hsbc.co.in
Yours sincerely
Priyanka Guha
Customer Service Executive
HSBC India
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