Hi Team,
I have a HSBC Credit Card and it was in Pune, now I have shifted to Guwahati, Assam and they have no branches here in Guwahati. So it makes it very tough to pay my dues as a result i have to post the cheque/demand draft but the HSBC officials keep calling me everyday. The points to be noted are:
1. I have not seen my statement even after requesting for several times.
2. I have to explain my position every time to different executives as they have no coordination amongst them and that is a harassment in itself.
3. Even after paying my due amount my card is still in an inactive state, in spite of me making several requests
I hope these guys get responsible and co ordinate their acts and stop harassing their customers.
Thanking you.
Yours truly,
Ritam Borah
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