Dear Sir,
Credit Card account no: 4476921205226859
I am a very loyal customer of HSBC credit card for more than 4 years. I have been very regular in making my payments. In the month of Aug i received call from HSBC call centre requesting me to transfer the Credit card balance of any other bank to HSBC. I transferred ICICI credit card balance to HSBC for the period of 6months.
I was regularly paying my outstanding to bank till Oct but suddenly my card was deactivated and reason told to me by your customer service executive was there was error from the banking staff, and I will have to pay my remaining outstanding of INR 7020/- immediately.
Hence i requested them to reactivate my card, but till date my card is not reactivated, now I have stared getting threatening mails that I will be blacklist. Now they are also unable to tell the reason for card deactivation. My question to you is : “Why is the error of your banking staff, not been taken into account, and a loyal customer is penalized for same.”
Please look into the matter, as I again repeat that I am ready to pay the outstanding dues, but want to know why my cards was deactivated?
This is last communication with bank.
Regards
Chandrakant.
0 comments