I am a HSBC credit card holder, one time i Used HSBC card for some payment but later no expense statement was provided me by the bank but soon after a threatening call sfor dues payments from the bank staff/ collection agents i received during that time i put my views about the payment matter but they said u have opted e- statement mode for receiving the statement but i never get any such type of E-statement from the bank side nd i made the random payment that time to solve that issue soon after 6 months again i received some threatening calls from the recovery agents nd i am in a mood not to pay any amount to the recovery agents but they requested me to pay the final amount of the credit card and my card will be closed i made the payment again without any statement.
Again after two month i received a SMS in phone from HSBC to pay the Due amount.
HSBC provided me the misleading Information & give me the mentally haresment related to the payment so i want some necessay action against the bank against the Right of Information ACT
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