From :
R. Mohan Durai
Credit Card No.: 5422 0710 0610 7759
No.1, Pillaiyar Kovil Street,
North T.Nagar
Chennai-600017
To:
The Manager,
HSBC Bank
Credit Card Division
Sub: Reg. Late payment fee
Dear Sir,
I would like to verify my credit card statement regarding late payment fee for the month of 15th Feb 08 to 14th Mar 08. But I have paid my due at Pondy Bazaar HSBC ATM centre drop box (opposite to Globus) on 4th Mar 11 am along with the balance transfer request slip.
1) I want to know why it shows late payment fee of Rs.400.00 and service tax in the statement and also I need explanation for my Balance Transfer request.
2) Actually I have made request to make balance transfer to ICICI bank credit card for the amount of Rs.11, 577. The statement shows for the month of 15 Jan 08 - 14 Feb 08 you have charged BT processing fee and service tax and finance charge and some taxes. But there is no EMI coversion happens. Can you explain how I will pay my Balance transfer fully. I have enquired call centre they asked me to pay minimum balance. So I have paid my second minimum payment.
Clarify clearly how will I clear my balance transfer in future.
Further kindly reverse my Late payment fee in forthcoming statement and guide me where should I pay my dues without any delay. Refer ATM Centres.
Otherwise cancel my card and send final due statement.
Please response my above queries as early as possible.
Thanking you
Mohan Durai
94446 64331
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