Jibin Jose
Madathiparambil Opticals, 23/07
Tejay EST,
M k k Nair road,
Palarivattom,
kochi-682 025
Dear sir,
My credit card No:4476 9212 0492 5063,
My date of birth date : 27/02/1976
My mothers Name: Mrs. Latha Jose
Validity 2005 To 2007
My complaint is: With out my consent bank has taken Rs.8000/ from my credit card. I didnot ask for any Insuarance. But Bank forcely taken amount from my account.
When I got to know through my statement I called and informed
staff, but there was no use.
Bank has no interest in servcing customers so
I became silent.
Then they started sending statement mentioning that 8000/ plus interest up on interest.
I sent a complaint dated on 30/12, for that also no reply.
With out my request the gave an Insuarance -TATA AIG, Which I do not want.
Due to this reason I stopped using your HSBC CARD.
I have several other cards, But I did not use your card.
I did not recived any Insuarance Policy till date. And I do not want any policy also.
Now in my statement shows due is Rs.36, 093.80/=(july).
Why should a customer pay???!!! which he did not take.
This is cheating.
Iam going to take this matter in very serious way.
Before that I wish to close this chapter in my favour.
Kindly revert the amount and make my account in previous state
and kindly send me a revised new card.
I strongly believe HSBC bank will not cheat their customers.
Kindly do the needful
Thanking you
With Regards
Jibin jose
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