Hi I bought an HTC Touch P 3452 Phone on 12/12 fro 15, 800/- rupees. The phone worked fine for two months but from the last three months it is giving me a n etwork problem most of the time my phone is not reachable to people who try me also i can physically see very few signals or no signals at times the same GSM Chip is working fine in other hand set. For this problem I have given the phone for repair to the HTC People three times and still it is not working properly.
HTC has two service centres in Delhi & NCR one at Palam Dabri Road and the other at Okhla. My phone has twice been repaired at Palam workshop and once at Okhla workshop. Its a mad rush at there service centres every time I had gone there it took me at least an hour to submit the phone for repair and they would request me to take the phone after few working days so again I had to visit the service centre to collect the phone this process was done three times. Even after all this the phone is not working and the same problem presisits.
I called the HTC call centre again and requested them to replace my phone, they have again asked me to submit the phone for repair. I feel cheated and harrased on their their not agreeing to replace the phone. I have requested them via email to kindly give me in writing that they can't replace the phone which they are not doing. Kindly help me on this issue. Following afre my phone details:-
Model No.: HTC Touch P 3452
Date of Purchase : 12/12
Phone IMEI No.: 356786014498442
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