Two Geysers supplied/ fitted in my house by the builder purohit builders.
Hot Star Instantaneous Water Heater
A.B.S. Body. Tripple Safety Devices.
Size : 1 Litre.
Both the geysers exploded within six months of its operation.
I found out that Indo Geyser are manufactured/ sold by one K.K Electricals, India. who also operate as BAWA INTERNATIONAL.
Their Quality Policy states. "We at Indo Home Appliances endeavor to comply with the Quality standards laid down in the organization. We are committed to be a customer friendly enterprise by providing products and services that meet or exceed customer’s needs and expectations. We shall strive to ensure that we contribute to our customers success by continual improvement in productivity and lowering our costs."
Indo conducts Quality First activities with the aim of delivering better products and services to provide customers with the highest levels of satisfaction. All our employees as well as top management are involved in looking through the eyes of the customer for the purpose of creating products that will bring enjoyment and meet customer expectations. In concrete terms, this takes the shape of internal reviews, problem pinpointing and correction of quality management and performance levels through a company-wide system of quality management assessment. Indo Home Appliances are 100% optically and electrically tested. Qualification Procedures and procedures for incoming control of material ensure that only high quality material is used for production.
Indo Continually comply with the requirements of ISO 9001:2000 and improve the effectiveness of our Quality Management System (QMS).
Being Sure about their quality, they have chosen not to provide their Office address.
Only http://indohomeappliances.com/Geyser/geyser.htm is available.
One of the geysers exploded so badly we had to throw away the pieces in garbage. I only feel lucky that no one was hurt.
I feel cheated. I am awaiting free replacement of two geysers delivered at at goregav mumbai.
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