Dear Hutch/Vodafone
I am one of the Subscriber of Hutch Pre-paid Mobile Phone No.:-09886518087.This No. is of Bangalore (KarnatakaI. was outstation from 01/05/09 to 17/05/09& came back in the morning on on 19/05/09.Now most of the incoming calls are being as per your roaming charges. I tried so many times to contact your customer care. Every time they are asking my mobile no. and my name and doing nothing. Moreover the funniest thing what they say is that i am near the border area either of Karnataka-Maharashtra or Karnataka-Andhra Pradesh. Whereas my Cell is Clearly showing the Hutch Tower of Shivaingiah Colony which is one of the locality of Jeevan Bhima Nagar in Bangalore. Yesterday night at around 10.30pm, when i tried to contact your one of your Supervisers through Your Customer Care and held the phone in waiting for more than 18minutes., I could listen only some song during that much period.
This is the way your people are attending the Customer Complaints. I think they are least worried in solving the Customer problem. Instead they prefer to have a nice sleep. They are not worried to tell their names even.
Can i still hope something will be done in this regard.
Ashok Kumar
Mobile No.:-9886518087
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